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03-27-2024 06:12 AM
After the upgrade of Washington DC version, I am facing some CSS/style issue.
Same Theme working perfectly on previous version now any form border show different. Please check Screenshot.
#theme
#Washington DC
Washington DC:
Vancouver:
Solved! Go to Solution.
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03-28-2024 04:19 AM - edited 03-28-2024 04:25 AM
We did submit case for SN support and finally it turned out that we were missing "The OOB Shape & Form style sheet" in our custom theme. I assume that for instance which does not have applied any custom theme this issue should not occurs.
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03-28-2024 04:32 AM
Open m2m_theme_style.list
Create new record. In the Style field choose "Shape and Form". In the Theme field choose your custom theme. Submit.
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03-27-2024 06:16 AM
Hi @Community Alums
The 1st screen shot of Self Service vie and 2nd is i guess is default view. Please change the vie w and share feedback.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-28-2024 01:34 AM
Hi, I have same issue after upgrade to Washington DC. I compared it with clean PDI instance and forms looks like Vancouver version. It looks like a upgrade problem. Did you solve an issue?
Best regards,
Tomasz
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03-28-2024 01:40 AM
Hi, we have the same issue after upgrade to Washington. Regardless what view we use, the fields on the form looks different than before in previous version.
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03-28-2024 02:03 AM
Better log a case with Now Support in thsi case.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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