How to align "add" and "remove all" UI actions for multirow variable set on portal

PoojaH316924829
Tera Contributor

yesterday

Hi All,

 

After upgrading one of our instances to the Australia version, we observed a UI change in the Multi-Row Variable Set (MRVS). The “Add” and “Remove All” buttons are now aligned to the right, whereas in the previous instance they were aligned to the left, which is the expected and preferred behavior.

We compared the HTML and CSS between the two instances and did not find any differences, which suggests this change may be related to platform-level styling or a UI framework update introduced as part of the upgrade.

Has anyone encountered this behavior after an instance upgrade, and what would be the recommended way to restore the left alignment?

After upgrade :

PoojaH316924829_1-1778211588088.png

 

Before Upgrade :

PoojaH316924829_2-1778211639320.png

 

 

 

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1 REPLY 1

21121A3359
Tera Contributor

19 seconds ago

Hi @PoojaH316924829 

Yes, this behavior has been noticed in some upgraded instances and is usually related to platform/UI framework changes introduced with the new release rather than custom HTML or CSS differences.

The MRVS button alignment is often controlled by OOB portal/widget styles, Bootstrap updates, or Polaris/UI framework changes after upgrade.

You can check the following:

  1. Verify whether any custom CSS/UI Scripts are overriding MRVS styles

  2. Compare the Service Portal theme and widget versions between instances

  3. Inspect the container classes in browser developer tools to identify new flex or text-alignment properties applied after upgrade

  4. Check if the issue occurs in both Classic UI and Service Portal

As a workaround, you can override the alignment using custom CSS, for example:

.multi-row-form .button-row {
    text-align: left !important;
    justify-content: flex-start !important;
}

You may need to adjust the selector based on your instance DOM structure.

Also review the upgrade notes for the Australia release, as some UI alignment behaviors were updated in newer platform styles.

Thank you.

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