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How to Hide 'Insights' button on top right corner in a platform analytics dashboard

Baskarank
Tera Contributor

After zurich upgrade in the platform analytics dashboard - how to hide the insights button in the dashboard

 

Baskarank_0-1761824703419.png

 

8 REPLIES 8

 followed the same steps you used for Dashboard 1. I also tried using the dashboard properties, but it did not produce any results.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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@Dr Atul G- LNG If I follow the same steps in my dashboard, I am facing the issue only for two dashboardsService Application Dashboard (CMDB Workspace(Scope))and Gen AI Actions Dashboard(Now Assist Admin Console(Scrope))
FYI attached the screenshot:

Baskarank_0-1761928650548.jpeg

 

Hi @Baskarank 

The reason could be that it’s restricted from the backend. It’s better to log a case with Now Support for further assistance.

For the rest, please accept the answer and close the thread, mate. 👍

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Ankur Bawiskar
Tera Patron
Tera Patron

@Baskarank 

if it's a new feature in Zurich why not explore and let agents use that capability

It might help them.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader