We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

How to Hide 'Insights' button on top right corner in a platform analytics dashboard

Baskarank
Tera Contributor

After zurich upgrade in the platform analytics dashboard - how to hide the insights button in the dashboard

 

Baskarank_0-1761824703419.png

 

9 REPLIES 9

 followed the same steps you used for Dashboard 1. I also tried using the dashboard properties, but it did not produce any results.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************

@Dr Atul G- LNG If I follow the same steps in my dashboard, I am facing the issue only for two dashboardsService Application Dashboard (CMDB Workspace(Scope))and Gen AI Actions Dashboard(Now Assist Admin Console(Scrope))
FYI attached the screenshot:

Baskarank_0-1761928650548.jpeg

 

Hi @Baskarank 

The reason could be that it’s restricted from the backend. It’s better to log a case with Now Support for further assistance.

For the rest, please accept the answer and close the thread, mate. 👍

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************

Ankur Bawiskar
Tera Patron

@Baskarank 

if it's a new feature in Zurich why not explore and let agents use that capability

It might help them.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Baskarank 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader