how to upgrade Xanadu patch 9b

mdsking987
Tera Contributor

7 hours ago

how to upgrade Xanadu patch 9b 
you assistance would be more valuable thanking you in advance

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

2 hours ago

HiI @mdsking987 

Is it  PDI or a client instance?
If it's PDI, then log into the developer site, and from there you can get the manage instacen page internally and use it.
If it's a client instance, then support is now handled through requests for patch updates.

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Ankur Bawiskar
Tera Patron
Tera Patron

2 hours ago

@mdsking987 

recommend you to check these links for step by step help

Upgrade planning checklist 

Instance Upgrade FAQ - Frequently Asked Questions 

Upgrade Plan Overview and FAQ 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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M Iftikhar
Kilo Sage

2 hours ago

Hi @mdsking987 

If you want to upgrade your PDI to the latest Xanadu release and see which patch you’re on, follow these steps:

  1. Log in to the ServiceNow Developer Site 

  2. Go to the top-right menu and select Manage → My Instance.

  3. In the Manage My Instance page, check the Your Current Version field it shows whether you are on Zurich or Xanadu.

  4. If your instance is eligible for upgrade, you’ll see an Upgrade release button just below.

    MIftikhar_0-1757603310665.png

     

  5. Click Upgrade Instance and choose the Xanadu release (latest patch).

  6. Confirm wait a few minutes while ServiceNow rebuilds your PDI.

  7. Refresh the page and you’ll see your instance now running on Xanadu latest version.

    Thanks & Regards, 
    Muhammad Iftikhar 

    If my response helped, please mark it as the accepted solution so others can benefit as well.

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