instance issue again and again , worked with instance Yesterday

Bahali
Tera Contributor

‎01-13-2025 09:54 AM

Hi ,

could you please help me why my xanadu instance goin offline. I worked with this instance yesterday and when I logged in suddenly it showing offline. 

after refreshing also it is not get activated . 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-17-2025 08:52 PM

Hi @Bahali 

 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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PritamG
Mega Guru

‎01-17-2025 09:13 PM

 I suggest you to release the existing PDI instance and request for a fresh one.

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