Instance Issue

saikumarkak · 19 hours ago

my servicenow instance scripting part shows like this and when i right click on the mouse it does not show the save or other options.
it shows like errors

Dr Atul G- LNG · 19 hours ago

It looks like this might be a cache or system issue. Try the following:

Refresh the instance.
If the issue persists, try in BR or another supporting area to see if the error still occurs.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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saikumarkak · 19 hours ago

@Dr Atul G- LNG ,
yes, I refreshed the instance but still happens.. and I checked in UI actions and business rules and client scripts all are appears same.

Dr Atul G- LNG · 19 hours ago

Hi @saikumarkak

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0962460

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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