IRM License missing in Personal Developer Instance
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‎06-11-2025 10:57 AM
On my Yokohama PDI Instance, I had IRM Licenses and could access the GRC Modules.
After requesting a new PDI on Xanadu, I no longer have any IRM Licenses.
So, even though I've installed the GRC Plugins, I can't access them.
How do I get the IRM License in the PDI so I can access the GRC Modules?
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‎06-11-2025 11:46 AM
Hi @R_Schmidt ,
Navigate to Admin> Application Manager and search for "IRM", look in ServiceNow products section and install that.
This will give you all IRM associated things.
Thanks,
yaswanth
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‎06-11-2025 01:33 PM
Yes, from the Application Manager, I've installed the IRM / GRC Module, but I can't access any of it's components (Screens, Work Space, etc.).
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‎06-11-2025 11:59 AM
Hi @R_Schmidt ,
your question doesn’t really make sense, as PDI and license have nothing to do with each other. PDIs are a personal developer instance (mø make and break) where no license is required. You can install any plugin available through the installer without issues.
have you ensured to install all needed GRC modules?
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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‎06-11-2025 01:28 PM
Yes, I've installed the GRC / IRM Module and plugins, but I can't access any of them. I recall seeing a message about license required, but I don't see any way to request the license for this in the PDI.