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01-16-2026 02:13 AM
Hi all
After patching our DEV instance to Zurich Patch 5 we wanted to update all our plugins.
But after upgrading the first plugin the application manager does not show any available update anymore.
We did the same procedure on our TEST instance and got the same issue.
Case is opened for ServiceNow but no answer to far, that's why the question here : does anybody have the same or a similiar issue and probably a solution?
Many thanks for your support.
KR, Urs
Solved! Go to Solution.
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01-20-2026 05:36 AM
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01-16-2026 04:15 PM
Let us know if you had an answer
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01-19-2026 07:00 AM
We have the same Problem. ServiceNow Support confirms this is a "Bug" caused from Zurich patch5. They are applying a Workaround on our instance. After that the Application manager should work again.
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01-20-2026 04:07 AM
Hi @EntstMar,
Did ServiceNow manage to fix the issue? Did you manage to upgrade your Prod instance?
Regards,
Gagan K
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01-20-2026 04:19 AM
Hi @EntstMar
Did the issue get fixed by ServiceNow? How did you proceed with the upgarde?
Regards,
Gagan K

