Is there a way to update all Store application/plugin updates at once after upgrading to Zurich?

[SatyamS81441163]

Hi Everyone,

I recently upgraded my instance to ServiceNow Zurich. After the upgrade, I now see 214 available updates under System Applications > All Available Applications > Updates.

Currently, the only option I see is to update each application individually, which is very time-consuming.

I'm wondering if there is a supported way to:

• Update all available Store application/plugin updates in one go.
• Bulk schedule or automate the updates.
• Use a supported Background Script, API, or App Manager capability to perform bulk updates.

I'm looking for a supported approach, as I would prefer not to use undocumented internal APIs.

Has anyone implemented a bulk update process for Store application updates after an upgrade to Zurich?

Any guidance or best practices would be greatly appreciated.

Thank you!

[Sandeep Rajput]

@SatyamS81441163 Please refer to these threads https://www.servicenow.com/community/upgrades-and-patching-forum/how-to-manage-plugin-application-up...

https://snwizard.com/update-apps/

They offer a script based solution to update the apps in batches.

[Mark Manders]

There's an app for that: https://store.servicenow.com/store/app/c9f72d24978f7610f17933e11153afb7

But everything else out there are background scripts/fix scripts created and tested, but not officially supported. ServiceNow does not provide an OOB solution to do this all at once. 

[Dr Atul G- LNG]

Hi @SatyamS81441163 

You can follow the solution provided by the community member, but there is a reason why it is not recommended to update the plugin.

The plugin might bring significant introduces many changes, which could potentially impact the current configuration and functionality. If you are not fully prepared to handle any unexpected issues or rollbacks, it may be better to avoid making this change at this stage.

The plugin update could be difficult to roll back, so I would not recommend proceeding unless you fully understand the potential impact and are prepared to manage any resulting issues.

[Mark Manders]

This is just part of the upgrade process, right? When updating a plugin (one at a time or all at once), you also get skipped changes, so you can simply run through them. 

And yes, they could have impact, but they also bring the most recent features. Rollbacks are troublesome, but so is a rollback on an upgrade of the system itself.

The issue with plugins/store apps is that there are so many of them and if you want to stay up to date after an upgrade, you want to update them. And that's the worst process ServiceNow ever introduced: open the plugin, click update, acknowledge you want to do it, wait, and repeat.... 200+ times because you have them all on new versions after an upgrade.