MFA not working after upgrading to Zurich

NaveenJV
Tera Contributor

‎08-04-2025 04:28 AM

MFA is not working in my PDI after upgrading to Zurich. I've tried logging in incognito & cleared cache but nothing works. Pls let me if there is any working solution.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎08-04-2025 02:38 PM

Hi @NaveenJV 

Option 1:
This has been a known issue for the last 2-3 days. The solution is simple: log out from the developer site, then log back in and try to validate MFA again. Please try this and share your feedback.

Option 2:
Log in to developer.servicenow.com.
For now, you can use the Start Building button on the homepage to begin your work—it should work without issues.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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