New Call function in Service Desk and Washington release

[BM8]

Hello

Is the New Call function under Service Desk being removed with the Washington release?  

[Dr Atul G- LNG]

Hi @BM8 

I guess it has been long back

https://youtu.be/dzvZC552B1Y

[BM8]

Hello

It doesn't answer my question "Is the New Call function being removed in the Washington release?" 

[Dr Atul G- LNG]

Hi @BM8 

Not 100% sure, as far as I know it was done before D.C. Release.

[Dr Atul G- LNG]

To get confirmation, you can log a Now Support Ticket.