'Next Experience UI' is enabled after every patch

[Nicol_s2]

Hello,

Since we upgraded to Vancouver, every time we receive a patch, the 'glide.ui.polaris.experience' property is set to true, activating the Next Experience UI. Then we have to manually revert it.

Is ther any way to prevent this from happening? We want prepare a little bit before activating the new UI.

Thanks.

[Anurag Tripathi]

Hi,

There are certain plugins/properties that come default with certain upgrades, this is probably one of the,. You cant turn it off before upgrade but if you don't want to use it you can turn it off as a post upgrade activity.

[Community Alums]

HI @Nicol_s2 ,

Yeah, it's kind of weird but unfortunately you can't change this behavior. You will have to manually change the Value after each patch and upgrade.

[AndersBGS]

Hi @Nicol_s2 ,

Please see this knowledge article regarding creating a sys_property: https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/navigation-a...

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[NarenNow]

Hi @Ander 

Thanks for the article, it indeed helped us to solve this issue 🙂

Regards,
Naren