Placeholder text in Homepage/typeahead search

RoachT
Tera Contributor

Following a recent Australia patch the placeholder text in a ai enabled homepage/typeahead search has defaulted to 'Ask AI for help or search'.

 

I have attempted to change this using instance options, system messages and CSS, none of which have been successful. Looking at the browser dev tools and viewing options.placeholder on there does hold the value I want to display however the default wording above remains.

 

With CSS I have been able to inject the required wording but the best I've managed here is to have it overlap the default wording.

 

Are there any suggestions how to remove the default wording and have the required wording rendered?

3 REPLIES 3

Ankur Bawiskar
Tera Patron

@RoachT 

screenshots please

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

I'm limited in what I can provide as screenshots but below is the placeholder text in the search box. The Placeholder value was defined in the Instance Options but it didn't update.

 

RoachT_0-1790685918330.png

UX Component Definition 'sn-search-combobox' has a field named 'Required translated message keys' which contains an array of message that includes Ask AI for help or search as seen in the screenshot. I suspect this is related to the placeholder text in some way?

RoachT
Tera Contributor

This is an issue under PRB2092704 which is expected to be fixed in Australia Patch 8