Now Support Integration to my Instance for upgrade notifications

[Lx]

Is there an elegant way of receiving ServiceNow Support Hot Fix Updates; Maintenance Windows notifications directly within my instance . Ideally I'd want a Change raised for each.

The only method so far is to use an inbound action and this is not a particularly elegant route as to populate a minimum change dataset.

An integration or setting would be most useful ideally.

[Dr Atul G- LNG]

Hi @Lx 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0999157

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0547254

[Ankur Bawiskar]

@Lx 

there is nothing OOTB available for this.

You need to login to Now Support for this.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar]

@Lx 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏