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4 hours ago
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4 hours ago
Hi @ckarsten
The patch is entirely dependent on the release or version you are using. Zurich Patch 1 is already out, and some customers might be using it.
In short, please check your instance version and apply the latest patch available from ServiceNow.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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3 hours ago
It depends on which release you are on with latest being Zurich Patch 1, please see below for available patches
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0696901
As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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4 hours ago
Hi @ckarsten
The patch is entirely dependent on the release or version you are using. Zurich Patch 1 is already out, and some customers might be using it.
In short, please check your instance version and apply the latest patch available from ServiceNow.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
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3 hours ago
It depends on which release you are on with latest being Zurich Patch 1, please see below for available patches
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0696901
As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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2 hours ago
Hi @ckarsten ,
The patch you need to apply depends on the release family your instance is currently on. The latest release version is Zurich Patch 1.
You can confirm your instance version under System Diagnostics > Stats > Stats. Once verified, always apply the latest patch available for your release to ensure stability, security, and performance improvements.
If your instance is on an unsupported (EOL) release family, patches won’t be available. To know more about EOL, please see the link below:
End-of-Life unsupported release family upgrades FAQ - Support and Troubleshooting
Hope this clarifies things! If you found this helpful, please mark it as Helpful so others in the community can benefit too.
Thanks,
Raj
