PDF export and report misalignment issue after Zurich upgrade

Baskarank
Tera Contributor

yesterday

After the Zurich upgrade, users are experiencing issues with scheduled and manual report exports. When exporting the report  my report as a PDF, the export fails with the error “Export Failed”, and the report data appears misaligned.

The issue occurs in the  my instance and affects reports containing pivot tables and grouped data. Similar reports were exporting successfully before the upgrade.

Baskarank_0-1762846351838.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

5 hours ago

Hi @Baskarank 

 

Look like known issue

https://www.servicenow.com/docs/bundle/zurich-release-notes/page/release-notes/quality/zurich-all-ot...

 

Check under reporting section.

 

Also log a now support case as well.

 

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Dr. Atul G. - Learn N Grow Together
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