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PDI Reclaimed but I have been working in it every day

User657338
Tera Expert

I am working on patching and upgrading every day in my instance and it reporting.

 

Why is saying that I am not using it.

 

Thank you

7 REPLIES 7

TundeO
Kilo Contributor

Thank you for you insight. Can you please explain how to do back up? Im scheduled for reclamation tomorrow July 1o.

https://developer.servicenow.com/blog.do?p=/post/backup-your-pdi/

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Tanushree Maiti
Tera Patron

Hi @User657338 

 

There is no mechanism to retain the PDI. Additionally, no rule or fix is currently in place to prevent users from unexpectedly receiving this warning email.

 

Also there is no support available for PDI.

 

As you have received warning message , ensure you have taken proper back up of your work. because it anytime it is reclaimed, you will loose all your data.

 

Please check this Personal Developer Instance (PDI) Guide

Where it is written-

"When a PDI is reclaimed, the instance is unassigned from you, reset to its original state, and reassigned to another Developer Site user. Reclaiming instances allows ServiceNow to supply active developer site user with free instances."

 

Once it is reclaimed, Request for New PDI instance.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti