Policy Exception getting closed before Valid To Date

AshwinP10418460
Tera Contributor

We are using GRC: Policy and Compliance  Version : 19.1.1

Plugin details says that they have FIX :

  • Policy exception should be closed after valid to date

But still our case Policy exception are closing before Valid To date.

Can anyone help with it.

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

HI @AshwinP10418460 

 

Try to repair the plugin once.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Hello Atul,

Flow designer is showing closing the Policy exception after 80 % complete of Valid to date, is this correct?

AshwinP10418460_0-1740578773495.png

 

Hello Atul,

 

This is OOTB workflow. There any patch for this issue correction?

Current in flow designer --> Policy Exception flow is showing 80% completion of Valid To date, will close the Policy Exception, see below:

 

AshwinP10418460_0-1740578958056.png