Pop-up “Encrypt attachment?” on Portal does not appear after the upgrade to Yokohama.
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07-30-2025 09:27 AM
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07-30-2025 09:29 AM
there is already a button to encrypt or not to encrypt.
Possibly a new feature they added.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-30-2025 10:06 AM
Before the upgrade, this pop-up window displays correctly with both buttons when we add an attachment to a catalog item on the portal.

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07-30-2025 09:49 AM
@Hajarel
you can also check this property " com.glide.encryption.enable_attachment_key_ui "
True = means ask for encryption
False = Encrypt automatically
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07-30-2025 10:03 AM
the property " com.glide.encryption.enable_attachment_key_ui " is true