these are the skipped records after upgrade anyone have any idea or suggestion over these kind of records
i could not found the particular records (tried to search with sys id also)
Forum Posts
Can we get Update set from Dev Instance after Clone has been done
Hi Team, I took couple of update sets as backup before cloning of dev instance.But unfortunately some are lost.Can we anyhow find those update sets? Our dev instance has been cloned from Prod last weekend.
Is there any method to do the upgrade without development freeze?
We have DEV, TEST and PROD. Looking to upgrade without development freeze. Anyone has done this? If so how
How to preserve data during cloning in lower environments.
Hello all, I have users in Lower environments who have roles only in lower environments, which we use for testing purposes. During the clone, the PROD data is being cloned and the users are losing their roles and being replicated as in PROD. is there...
Service_viewer role is preventing non-roled from read only access to Business Service Catalog Enter.
Service_viewer role is preventing people without a role from selecting a business service catalog entry from a reference variable on a record producer. This just started after upgrading to New York in DEV instance. Any thoughts on how to get around...
Resolved! How do I cancel an upgrade that is currently scheduled?
We have determined that we do not wish to proceed with a patch in our production instance. When I look at the change (currently in Scheduled state), I do not see any way to cancel - only to reschedule out 2 weeks or less. ^^Edit - As this is part o...
Resolved! How to handle skip log at the time of upgrade
The following skip log was added when upgrading from version "Rome" to "San Diego". Target Name：glide.session.max.concurrent.transactionsType：System PropertyDoes this skip log need to be addressed?Also, if you know how to deal with it or details, I w...
Resolved! Backup of target instance before cloing
Hi. I've seen that it's better to back up the target instance before cloning. But I don't really understand what to do when i hear that it is a backup of the target instance. What I'm assuming at this point is a backup of the updateSet. I'm assuming ...
Resolved! Is it okay to have a production instance running at the time of cloning?
Hi. I plan to clone the production instance to the development instance. At that time, I don't want to stop the production environment. I don't think there will be any impact on the production instance when cloning, so I don't think there is a probl...
Resolved! Preserve Data of User and Group tables at the time of cloning
Hi. I plan to clone the production instance for the upgrade. So I don't want to overwrite the user group information of the production instance, so I plan to register the screenshot table in Exclude Tables and Preserve Data. But, the official docume...
Resolved! How to register Exclude Tables and tables that should be registered
Hi. I'm creating a System Clone for an upgrade, but I'm worried because I can't try it with PDI. There are two things I don't understand about Exclude Table. The first is how to register the Exclude Table. The official documentation says to click the...
Resolved! Should we set the completed update set on the production instance to Ignore before clone?
We want to clone PROD over DEV instance. This link says "Set completed update set on the production instance to Ignore. This state ensures the update set is not reapplied when cloning the instance." Is it really required to do so? If I dont do th...
How to exclude user/group tables when performing a clone from PROD to Sub-prod instance?
Hello! I performed an upgrade late last year on all 3 of my instances. As part of the upgrade process I like to clone Prod over to my sub prod instances before doing the upgrade. Last year, however, when i was scheduling the clone i chose to not over...
Resolved! Are there any disadvantages if I UPGRADE using Clone technique?
Are there any disadvantages if I UPGRADE using Clone technique? currently we have DEV, QA and PROD. I have cloned DEV from PROD. Upgraded my DEV, worked on all the issues in DEV. Now DEV is ready. What if just clone DEV over QA, so that QA gets upgra...
How frequently do you do the upgrade?
Just curious to know like how frequently do you do the upgrade. Do you upgrade of EACH and every release or do it early once (like Q1 or Q3- which quarter you prefer?) Is there any recommendations from ServiceNow on this? Just curious to know how yo...