Hello All, Earlier user(Non admin) was able to see the variables on the report and after extracting the Excel file they are also able to variables in that Excel file. But now user is unable to see those variables on that reports and also unable to se...
Our Discovery schedules are running but complete after only a few minutes since upgrading to Vancouver.We have tried a few suggestions from HI Support but nothing is working. Is anyone else having similar issues since Vancouver?
Hello All, I want create graphique from free form board in Visual task Board . How is possible ? Christophe
According to KB0958489, PRB1281005 has been resolved but it does not specify which release(s) contains the fix. I have checked unsucessfully the release notes for Utah Patch 7b through Utah Patch 9 for the fix. Where can I find that information?Sharo...
Hello everyone， When we upgraded to the Vancouver version, the approvers can see records that don't belong to them.I found an ACL in sysapproval_approver table. And I think it's the hasAccessToDocument in the acl that's causing the problem. Does anyo...
Good morning, We are currently in Utah and there is a new Filter Navigator menu item under Knowledge called "Lesson Learned". Are there any release notes for it? Thanks,Jim
Hi,I have been trying to install the Service Graph Connector for BigFix into my instance. But it is showing incompatible since my instance version is Vancouver and SG connector for BigFix is compatible up to Utah version. Last released version of the...
Hello,After upgrading to the Vancouver versionSome buttons don't workFor example - the "new" button and the return button do not workit's Self-Hosted instancesThanks
Hello, I upgraded from the Tokyo version to Vancouver, but it seems that the wtite acl created in sys_attachement is not working.Even if you put return false; at the beginning like in the attached image, you can still attach files using manage attach...
Currently if user have any survey on homepage we gat a alert on "My Todo's" menu. If user click on "My Todo's", they are able to see survey. If user open surveys they get 'Take survey' button, if user click on 'Take survey' button. They will land on ...
In our software model, we have an field from an extend table. ACL read and write ACL were working before for those extend field but it stop working after we upgrade from Utah Patch 4 to Utah Patch 8. We unable to figure out the issue.is anyone else...
Hi !! I'm trying to setup session inactivity specifically for support agents who hop into the system. unfortunately, because of an SSO setup configuration, I cannot use the installation exit. I'm trying to set this up on a UI page that all users w...
Hello Community,We've discovered that end users can view the entire article body without clicking on the article in the Vancouver release. I've reviewed the release notes and couldn't find anything about this. Has anyone else seen this and does anyon...
What kind of tools do you use for licensing for optimization? Any use cases will be helpful.
Hello, my project upgraded its commercial instance to Utah in March of this year.I heard that there will be upgrades once a year, so I would like to know the next family version.And I would like to know when it will be released in Japan.
