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Forum Posts

BigFix Integration with servicenow

Hi,I have been trying to install the Service Graph Connector for BigFix into my instance. But it is showing incompatible since my instance version is Vancouver and SG connector for BigFix is compatible up to Utah version. Last released version of the...

Screenshot 2023-12-15 115105.png

Resolved! Skipping patches

Hi team,I would like to ask whether there is no unwanted behavior when we skip patch. We are on patch 7a and should go to 7b but we need fix that is available in patch 8.I compared the other 3 patches that are planned before patch 8 and patch 8 conta...

Martin45 by Tera Contributor
  • 2050 Views
  • 3 replies
  • 4 helpfuls

Resolved! What do you do with skipped updates of type 'Indexes'?

Hi All, We have just upgraded one of our Sub-prod instances to Vancouver.Whilst doing the skipped record review I have seen multiple skipped records of type 'Indexes'.**screenshot attached I am unable to use the Resolve Conflicts tool, as I get the e...

LiamC by Tera Expert
  • 5723 Views
  • 6 replies
  • 14 helpfuls

Resolved! Upgrading 15 Instances (Guidance)

We have a scenario where we are to upgrade 2 Production instances , 2 Pre-Production instances, 1 Non-Prod, and 13 nonproduction instances.  what would be the best approach, should we be considering all the instances to upgradewhat is the timeline th...

Mansor2 by Tera Contributor
  • 2188 Views
  • 2 replies
  • 1 helpfuls
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