Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

post button is disappearing when work notes are required

sdo2lg
Tera Contributor

On incident tickets the post button is disappearing when work notes are required

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @sdo2lg 

 

What do you mean by Work Notes required.. are you adding some UI policy or at form load or some other way? Screenshot will be helpful. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************