Quais são as melhores práticas para começar a usar o ServiceNow ITSM?

[webnegocios]

Quais são as melhores práticas para começar a usar o ServiceNow ITSM?

[Dr Atul - LNG · Accepted solution]

Hi @webnegocios 

To learn, ITSM, the best is to get some knowledge of ITIL processes and practices. Once you do that then easy to start with ITSM.

You can follow my playlist:

https://www.youtube.com/playlist?list=PLi0Ik1xCDEbI5I5ZtWUimuRa-8jJQMc-Y