About consultation Install the Conversational Integration with Microsoft Teams plug-in in servicenow

muxiaohuim · ‎12-30-2024

Hello, I would like to consult a question. My current service now account is free. I want to use the Conversational Integration with Microsoft Teams plug-in to integrate the document data of service now with teams. However, my plug-in prompts that I am missing two core plug-ins, which prevents me from installing it.

This is displayed in my service now

This is my Microsoft account. I am an administrator user. Is it related to my account?

I would like everyone to help me answer this question. I am very anxious. Thank you.

Dr Atul G- LNG · ‎12-30-2024

Hi @muxiaohuim

Look like 2 apps you need to buy from the ServiceNow Store, which is not a possible case for PDI.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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muxiaohuim · ‎12-30-2024

Thank you to reply me, actually I went to the ServiceNow Store to try to buy these two plugins, but couldn't find them. They told me to log in with a different account, and even though I just wanted to upgrade my account, I couldn't find a salesperson quickly. I left them a message on the website, but didn't get a response.

Dr Atul G- LNG · ‎12-31-2024

Hi @muxiaohuim

To buy these 2 apps, you need to login from your company or client id only.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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