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Scheduled report sends pdf without photographic image.

Karen Janette
Tera Contributor

Hello everyone, I have scheduled a report for a visitor control application that is sent daily from the Paris version, since then there have been no problems and the attachment sent was something like this:

con imagen.JPG

When the update was made to the Washingtondc Patch 1 version, the visitor's photographs were no longer displayed in the attached file. As shown in the following image.

sin imagen.JPG

Does anyone know if anything changed? Please help.

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Karen Janette 

 

I think Now support is best to help here. 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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