Service operation work space

sekhar6 · ‎08-06-2024

Hai All,
i was working on the incident , in the native UI i can change the location and the data was populating , correctly in the service operation work space i am unable to find the location data , can you please help on this .

thanks ,

Sekhar.

Dr Atul G- LNG · ‎08-06-2024

Hi @sekhar6

Location data has been stored in cmn_location table

https://YOURINSTANCENAME.service-now.com/now/nav/ui/classic/params/target/cmn_location_list.do%3Fsysparm_clear_stack%3Dtrue

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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sekhar6 · ‎08-06-2024

Hai,
The location data was visible in cmn_location table , the issue is i was unable to populate the data in the Service operation work space.

Regards ,

Sekhar

Dr Atul G- LNG · ‎08-06-2024

Please check is any data exits in cmn_location table?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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sekhar6 · ‎08-06-2024

yes it is in exist in cmn_location table when i click on the reference icon the locations were not available , when i was clicking on the variable the data was populating as shown in the image