Servicenow instance upgrade steps

[CV1]

Hello All,

 Looking for steps and resources  to follow for instance upgrade with details on skipped records etc. 

TIA

[Danish Bhairag2 · Accepted solution]

Hi @CV1 ,

Please refer the below link & attached file for detailed steps:

https://www.servicenow.com/community/developer-forum/what-is-the-best-practice-to-review-skipped-rec...

Please mark my answer helpful & accepted if it helps you resolve your query.

Thanks,

Danish

[Danish Bhairag2 · Accepted solution]

Hi @CV1 ,

Please refer the below link & attached file for detailed steps:

https://www.servicenow.com/community/developer-forum/what-is-the-best-practice-to-review-skipped-rec...

Please mark my answer helpful & accepted if it helps you resolve your query.

Thanks,

Danish

[Vijay Balotia1 · Accepted solution]

Hi @CV1,

To upgrade you instance you have to follow multiple step.

1. Overview of Release Notes.

2. Upgrade Planning checklist.

3. System cloning.

4. post cloning activities.

5. Post upgrade activities etc.

Please refer the below documents and links for detail about this processes.

upgrade planning:

https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/success/workbook/upgr...

Release Notes & Checklist

https://docs.servicenow.com/bundle/vancouver-release-notes/page/release-notes/family-release-notes.h...

Cloning guide

https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/managing-data/c...

Post Upgrade Activity

https://www.servicenow.com/community/developer-forum/what-is-the-best-practice-to-review-skipped-rec...

Please mark the appropriate response as correct answer and helpful, This may help other community users to follow correct solution.
Thanks
Vijay Balotia