dashboard not visible to ITIL users
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09-27-2023 10:51 PM
Hi All,
The dashboard below is visible to admins but not for ITIL users and we have not given any roles specific conditions but still, it's not visible how we can resolve the issue.?
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09-27-2023 11:02 PM
Hi @jobin1
Did you provide itil role to the dashboard?
Click on share button and add the roles.
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
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09-27-2023 11:19 PM
Hi Rohila,
That option is not available why so?
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09-27-2023 11:48 PM
Hello,
Only users with the admin, pa_admin, or pa_power_user role can share dashboards with other roles.
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09-28-2023 12:03 AM
given still not getting