Store App has update available but no update within Version Details

Community Alums
Not applicable

‎01-23-2024 05:32 AM

I'm within the Admin Center and want to update the CSM and FSM Configurable Workspace Foundation plugin which says "Update available" (see below)

 

MichaelColetti_0-1706016665982.png

 

When I click to see the details page, no other versions appear under Version Details (see below)

MichaelColetti_1-1706016735715.png

 

This happens in my production instance only.  I do not get this behavior in my non-prod instances.

 

Any ideas?

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Harsh Vardhan
Giga Patron

‎01-23-2024 06:03 AM

Hi @Community Alums  Can you try to repair this plugin and then validate this. 

Also after repairing clear the cache ( using cache.do ) . 

 

Thanks,

Harsh

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Community Alums
Not applicable
In response to Harsh Vardhan

‎01-23-2024 06:50 AM

Hi @Harsh Vardhan ,

 

I appreciate the suggestion but unfortunately, it didn't work.  Same behavior (no updates listed in the Version Details section).

 

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Harsh Vardhan
Giga Patron
In response to Community Alums

‎01-23-2024 06:57 AM

@Community Alums  Thanks for the update.

Can you try to move to "Classic App Manager" and search the plugin there, see what's the version showing there ? 

eg: 

 

switchapp.PNGclplugin.PNG

 

If still its not working as per your need, I would suggest to open HI ticket.

 

Thanks,

Harsh

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apjohn2
Mega Sage

‎04-23-2024 07:40 AM

Did you ever figure this out @Community Alums ? I am having an identical issue w/ 'Flow Designer - Designer' in PROD. I am updating this app in both DEV and TEST instances, but in PROD it does not say I can update. I have tried repairing but no luck. I am on Washington DC (and am regretting it in this moment, for other reasons).

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