Submitting a Clone request via Clone Admin Console

Edward Rosario
Mega Sage
Mega Sage

I posting this Just for information.
We recently cloned and It appears that clones requested through the clone dashboard do not create records in the clone history table. 

The reason for this is that Legacy clones and Clone Admin Console clones are stored separately. 'Legacy' refers to the original platform cloning request menu at:

All > System Clone > Request Clone

Clones requested via the Clone Admin Console are stored on a new table and displayed within the new console. 
Legacy clones are not shown in the console.
Clones initiated via the legacy Request Clone page will be stored on the legacy Clone History table.


https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/managing-data/c...

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