The instance is offline. Please check again in a few minutes.

Anupriya5
Giga Contributor

MY PDI is showing as "The instance is offline. Please check again in a few minutes."

Anupriya5_0-1726039741040.png

Someone please assist me.

2 REPLIES 2

Harish Bainsla
Tera Sage
Tera Sage

Hi @Anupriya5  please wait for sometime or else request new instance and for more check below link 

https://www.servicenow.com/community/developer-forum/offline-pdi/m-p/2517371

if my answer helps you please mark helpful and accept solution

AndersBGS
Tera Patron
Tera Patron

Hi @Anupriya5 

 

As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:

 

  1. Wait, it should come online after some time
  2. if you get tired of waiting, release the instance and request a fresh installation.  NOTICE, if you do this, every development that you haven't backed up will be lost for good. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/