these are the skipped records after upgrade anyone have any idea or suggestion over these kind of records
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‎05-05-2022 01:54 AM
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‎05-05-2022 01:57 AM
Hi,
open those records one by one and you can to the relevant record
Example: most of those are sys_report and there is sysId shown
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-05-2022 01:58 AM
i opened report table but there is no such report
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‎05-05-2022 04:38 AM
Hello!
If you cannot find record by Sys_Id (assume, what update file name is <table>_<sys_id>) then that means, what record was deleted from instance.
May try to look in [sys_audit_delete] for deleted record.
Br,
Victor
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‎05-05-2022 05:09 AM
Hi,
It might be the case where these OOTB are used as a base for customization and are called differently in your system.
If open the skipped record, there is related link 'Show Related record' which will take you to the current version of the record in your instance and if click at the 'Resolve Conflicts', you will find comparison between the record in your instance and proposed by ServiceNow change.