training about

IsaacA771461839
Kilo Contributor

‎04-10-2026 08:02 AM

materials that discuss notifications and best practices for notifications  best way for configuring what ootb notifications are available for incident table and case ( probably need to load the Custerom Service Management plugin) also how to get familiar with with include email templates, trigger conditions, and how to setup  the messages.

0 Helpfuls
  • 478 Views
2 REPLIES 2

Tanushree Maiti
Tera Patron

‎04-10-2026 08:16 AM

Refer :  Four Flow Notification approaches (Action script, Trigger Event, trigger notification and Send email

Create an email notification 

https://blog.snowycode.com/post/how-to-create-an-email-notification-in-servicenow

https://www.youtube.com/watch?v=-cvOz4rlGdk

https://www.youtube.com/watch?v=tDOyhg11-TE

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
ServiceNow Events | ServiceNow trigger Email notification from Event | ServiceNow Events Management
ServiceNow Events | ServiceNow trigger Email notification from Event | ServiceNow Events Management
youtube.com/watch?v=-cvOz4rlGdk
Hi Folks, In this tutorial, we will look into ServiceNow Events. We will try to understand ServiceNow trigger Email notification from Event. We will try to look into deep what is ServiceNow event management. Let's first understand what is events in ServiceNow? Events are an indication in ...
ServiceNow Events | ServiceNow trigger Email notification from Event | ServiceNow Events Management
ServiceNow Events | ServiceNow trigger Email notification from Event | ServiceNow Events Management
youtube.com/watch?v=tDOyhg11-TE
Hi Folks, In this tutorial, we will look into ServiceNow Events. We will try to understand ServiceNow trigger Email notification from Event. We will try to look into deep what is ServiceNow event management. Let's first understand what is events in ServiceNow? Events are an indication in ...
0 Helpfuls

Tanushree Maiti
Tera Patron

‎04-10-2026 08:17 AM

Refer :  Four Flow Notification approaches (Action script, Trigger Event, trigger notification and Send email

Create an email notification 

https://blog.snowycode.com/post/how-to-create-an-email-notification-in-servicenow

https://www.youtube.com/watch?v=-cvOz4rlGdk

https://www.youtube.com/watch?v=tDOyhg11-TE

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
ServiceNow Events | ServiceNow trigger Email notification from Event | ServiceNow Events Management
ServiceNow Events | ServiceNow trigger Email notification from Event | ServiceNow Events Management
youtube.com/watch?v=-cvOz4rlGdk
Hi Folks, In this tutorial, we will look into ServiceNow Events. We will try to understand ServiceNow trigger Email notification from Event. We will try to look into deep what is ServiceNow event management. Let's first understand what is events in ServiceNow? Events are an indication in ...
ServiceNow Events | ServiceNow trigger Email notification from Event | ServiceNow Events Management
ServiceNow Events | ServiceNow trigger Email notification from Event | ServiceNow Events Management
youtube.com/watch?v=tDOyhg11-TE
Hi Folks, In this tutorial, we will look into ServiceNow Events. We will try to understand ServiceNow trigger Email notification from Event. We will try to look into deep what is ServiceNow event management. Let's first understand what is events in ServiceNow? Events are an indication in ...
0 Helpfuls