Flow Designer Get Catalog Variables - Yes/No type output value in Zurich
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13 hours ago - last edited 13 hours ago
Hello - we have this Zurich issue and would apreciate your input.
In Zurich release we observed that Service Catalog type Yes/No variables when leveraged with Flow Designer > Get Catalog Variables action output Runtime Value true/false as opposed to yes/no in Yokohama or Xanadu releases (added some screen shots for context)
Are you aware of some system property that mitigates this issue? Any feedback is appreciated. Thanks all.
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12 hours ago
In Zurich, Get Catalog Variables returns true/false for Yes/No catalog variables because in the Zurich version they’re mapped to Boolean type (True/false) in Flow Designer....
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Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/
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12 hours ago
You often have to explicitly convert back to Yes/No via a script step (checking if the variable == 'Yes' then returning 'Yes' or 'No') to work with choice fields...
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/
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12 hours ago
Thanks for the feedback Kaushal. The refactor and regression testing is extensive and with high impact. I still hope there is a fallback option other than not upgrading until refactoring all impacted areas.
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12 hours ago
I don't think it's because of Upgrade.
Did you compare it against your instance which is in Yokoham/Xanadu?
Seems something similar was reported earlier as well
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader