transform map

tGhadage
Tera Contributor

hi guys, 

 

I am having this requirements  ->

 

  • If Exception Type is ‘Risk’ it should be assigned to ‘ITIL User’
  • If Exception Type is ‘Corrective Action Plan’ it should be assigned to ‘Rob Phillips’ 
  • If Percentage Complete is ‘100’ , Make record Inactive.

I have this fields on the custom table but I am not able to map these onto assignment look up rule , I have also extended to the task table. still I am unable to do it.

 

please guide me !!! 

thanks!!

2 REPLIES 2

SanjivMeher
Mega Patron

I dont think, you can use Exception Type in Assignment Lookup Rule.

You may need to use a Flow designer which can help you achieve this requirement. It should be fairly easy to build using flow designer.

okay thanks for your suggestion.