transform map
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08-08-2024 11:12 AM
hi guys,
I am having this requirements ->
- If Exception Type is ‘Risk’ it should be assigned to ‘ITIL User’
- If Exception Type is ‘Corrective Action Plan’ it should be assigned to ‘Rob Phillips’
- If Percentage Complete is ‘100’ , Make record Inactive.
I have this fields on the custom table but I am not able to map these onto assignment look up rule , I have also extended to the task table. still I am unable to do it.
please guide me !!!
thanks!!
2 REPLIES 2
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08-08-2024 11:18 AM
I dont think, you can use Exception Type in Assignment Lookup Rule.
You may need to use a Flow designer which can help you achieve this requirement. It should be fairly easy to build using flow designer.
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08-08-2024 11:39 AM
okay thanks for your suggestion.