Hello Community,
I’m working in UI Builder where I’ve created a workspace page that uses Data Visualization to display Incidents grouped by Assignment Group.
- I configured the visualization with Group By = Assignment Group.
- I then added an event handler for the visualization clicked event.
- The handler is set to Open Page, and my intention is to pass the sys_id of the Assignment Group to the target page.
However, when I test this setup:
- The click event is triggered correctly.
- But the payload is coming as null instead of the expected sys_id value.
What I’ve tried:
- Verified that the data visualization is correctly grouping by Assignment Group.
- Checked the event configuration in UI Builder to ensure the handler is mapped to the correct field.
- Attempted to pass different fields (like name instead of sys_id) to see if the payload changes, but still getting null.
My Question:
- How can I correctly pass the Assignment Group sys_id from the visualization click event to the handler?
- Is there a specific configuration required in the Data Visualization component or the event mapping to ensure the payload includes the sys_id?
- Has anyone faced a similar issue where the payload is null when trying to pass values from grouped data?
Any guidance or examples would be greatly appreciated.
Thanks in advance!
