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CSA Exam

abdulhannan
Mega Contributor

Hello everyone. I want to ask some questions related to Servicenow CSA exam. So, can anyone please help me how to prepare for it. What will be the pattern of exam. Thankyou.

1 REPLY 1

GlideFather
Tera Patron

Hi @abdulhannan,

 

The questions in CSA as well as most of any other ServiceNow exams are 1) multiple choice and a very few are 2) multiple select.

 

Examples:

1) radiobuttons

Question: 4 options > select just one that is correct,


2) checkboxes
Question: 7 options > select correct answer (may be 2, 3, 4 but it's always given) 

 

It is never for true / false, it can only be "select an answer that is correct" etc, but there is always 4 options at minimum.

 

To learn more details, go through this:

CSA blueprint there is everything you need to know and some example questions,

 

Folllowing ones are more general but still applicable for your purpose:

Understand Exam Requirements - High-Stakes Certifications (Mainlines) 

Overview - How to Prepare for a High-Stakes Certification (Mainline) Exam 

Certification Preparation Overview

 

Good luck! And if you have any further question, feel free to ask

 

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