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Unable to insert line breaks in the Sidebar

Minamizono
Tera Expert

We are using Microsoft Teams integration in the Sidebar to communicate with users.
Sometimes we need to send long messages, and we would like to use line breaks.
However, it is not possible to send messages with line breaks from the Sidebar.

How can we enable line breaks in the Sidebar?

Minamizono_1-1767689041384.png

 

 

5 REPLIES 5

Ankur Bawiskar
Tera Patron

@Minamizono 

Did you check in documentation is line breaks are supported?

If not then you can't send new lines in message and it's a limitation

I think sidebar is designed for quick, single-paragraph messages

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader