Unable to insert line breaks in the Sidebar
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01-06-2026 12:44 AM
We are using Microsoft Teams integration in the Sidebar to communicate with users.
Sometimes we need to send long messages, and we would like to use line breaks.
However, it is not possible to send messages with line breaks from the Sidebar.
How can we enable line breaks in the Sidebar?
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01-06-2026 01:50 AM
Did you check in documentation is line breaks are supported?
If not then you can't send new lines in message and it's a limitation
I think sidebar is designed for quick, single-paragraph messages
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
