Unable to install GRC: Continuous Authorization and Monitoring 23.0.3 in PDI

[George P]

I am unable to install GRC: Continuous Authorization and Monitoring 23.0.3 in PDI because it won't allow a dependency (Recommendation template) to be installed.  Anyone find a workaround.  I was able to install previous version for testing and need this to compare OOTB to our instance before an upgrade.

[Simon Hendery]

ServiceNow developers deserve better than the current PDI infrastructure mess.

I'd appreciated your support with this post, it's time get the company to listen and take action.

https://www.linkedin.com/feed/update/urn:li:activity:7516892562805293058/

[Naveen Kumar4]

Hi @George P ,

We just enabled the Recommendation template for PDI instances. Can you please try now? Of course click on sync now or it may take 24 hours in worst case. I will keep monitoring for updates here

Thanks,

Naveen

[George P]

I ran the "Sync Now", but it is still blocked.  I will give it some time and try again later to allow for any sync delays.

[George P]

Recommendation template is still blocked.  Furthermore, there is a downstream dependency for ServiceNow Otto for Platform that is also blocked.

[George P]

@Naveen Kumar4 Recommendation template is still blocked.  Furthermore, there is a downstream dependency for ServiceNow Otto for Platform that is also blocked.