Unable to set View while opening the record from Related List within the form

[sabamushtaq]

Hi,

I am trying to automate a scenario from Problem management, when I opened Problem task from "Attached to Task" related list it opens in Default view but  I have to open the Problem task from "Attached to Task" related list in "Tech Alert", I can't find any option to set view, please guide me how can I resolve this issue

[SN_Learn]

Hi @sabamushtaq ,

You can create View rule to achieve this.

Under System UI > View Rules:

Now, If I will open the PRB task from related list of PRB, it will open in the PRB Community View

Mark this as Helpful / Accept the Solution if this helps

[sabamushtaq]

Thanks for your response. I have tried this, view gets updated if I open problem manually but not worked with ATF. Is there any other approach?
 

Note: I have triesd this with both problem and problem_task table

[SN_Learn · Accepted solution]

Hi @sabamushtaq , In ATF  you can select/define the view while opening an existing record.

[sabamushtaq]

Agreed but that record is in related list so unable to open it using Open an existing test step instead I have to use "Opena Record in the List"