Update Set

AnaghP · ‎09-02-2025

Hi,

I have been trying to capture my customer updates in the update set.

They are not being captured as expected. I have tried with the update sets in different scopes but that doesn't seem to work.

This issue can lead to discrepancies when the update set is replicated in a different instance.

Requesting assistance with what can be a possible cause for it and any mitigation measures for it.

Regards

Dr Atul G- LNG · ‎09-02-2025

Hi @AnaghP

What are you trying to capture in the update set?

https://www.servicenow.com/community/developer-forum/what-is-captured-in-an-update-set/m-p/1360476

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Rafael Batistot · ‎09-02-2025

Hi @AnaghP

What kind information that you want to capture?

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