virtual agent
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-12-2025 04:01 AM - edited 02-12-2025 04:03 AM
How to pass the variables inputs using cartjs in virtual agent so after submitting whatever the inputs i have provided that should show in my ritm record and i am working in scoped application
below are the variables of the item
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-12-2025 04:13 AM
I already shared link in your earlier question.
Why to have duplicate question?
are those input variables to virtual agent i.e. you are getting the inputs from user?
if yes then ensure you give the correct input value while setting the variable value
vaInputs.yourVAVariableName
check this and response from Abinaya4
Submit catalog item as conversation in Virtual Agent
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader