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‎02-05-2025 12:59 PM
If my employer provides a voucher to Certification of Administration exam, and I fail the first try, do I need another voucher for the retake?

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‎02-05-2025 04:54 PM
Hey @LFleming - let's think positive, of course you will pass first time! 😎
But if you don't, there is a $100 charge to resit the exam. Also, if that happens, talk to your employer before paying - they may get a discount and/or be prepared to pay it for you.
Happy studying and fingers crossed this is something you don't have to worry about!
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‎02-05-2025 05:01 PM
Hello @LFleming
depending on type of partner.
If your employer is a partner to ServiceNow, Your employer will re-issue another voucher for retake.
Best wishes 🎉
Please mark the answer as helpful and correct if helped.
Kind Regards,
Ravi Chandra
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‎02-05-2025 08:57 PM
Hi @LFleming
You need to pay $100 for a retake, but also it depends on the agreement between SN and your company, few partners has 1st retake free of cost.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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