When is the best moment to import back update sets that we have exported for upgrade purposes?
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8 hours ago
Hello,
we would like to upgrade our instance to Zurich. For this purpose, we plan to first clone prod to dev. Here the crucial part is that we should not lose our development work that didn't reach prod.
For this reason, we have completed our update sets (in dev) and exported them.
So, now we are wondering, when is the best moment to import them back in dev?
1) After the cloning has been completed, but before the upgrade starts?
2) After the cloning has been completed, and after the upgrade has been completed, but before reviewing skipped records?
3) After both cloning and upgrade have been completed, and after we have reviewed skipped records?
Or??
Which is the best practice and why?
Your experience would be extremely helpful.
Thank you,
Smith.
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8 hours ago
We just completed the upgrade.
Here’s what we followed:
-
Took an Update Set backup
-
Cloned the instance
-
Performed the Upgrade
-
Fixed Skipped Records
-
Updated Plugins
-
Retrieved the Update Set
-
Ran ATF (Automated Test Framework)
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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