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Quick Start Tests- Employee Centre

Nishtha2
Tera Contributor

Hi Team,

 

I am working on Yokohama instance and was checking the Quick Start tests for Employee Centre. But 10 ATF tests are missing under Quick Start tests as per the Servicenow documentation.

O am unable to understand the reason for the same.

Could you please help.

 

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

@Nishtha2 

Please share the link or reference where it shows that the tests are missing. It might just require reloading the plugin and related components — if not, we can log a ServiceNow support case.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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ESC: Verify widget contents in knowledge pages --Orlando

ESC: Verify widget contents in Catalog items--Orlando

ESC: Verify Standard Ticket page on ESC for HR Case--Quebec

ESC: Submit a Record Producer which creates Universal Request and HR Case--Quebec

ESC: Post General HR Inquiry questions on ESC portal--Quebec

ESC: Employee can see ticket updates--Quebec

These ATF are not present in Quick Start tests for ESC:

Create Adhoc Delegation for Approval Task--San Diego

Create Adhoc Delegation for HR Task--San Diego

Employee Center - My Favorites--San Diego

Employee Center - Approval Hub Approve Request--San Diego

Employee Center - Approval Hub Reject Request--San Diego

Employee center - Employee Profile Generation--Xanadu

Employee Center - Topic Page--San Diego

Employee Center - Validate home page widgets--San Diego

Taxonomy and Topic Creation--San Diego

HR: Search catalog items & KBs in ESC- Quebec

Hi @Nishtha2 

It looks like, after the ServiceNow update at that level, the old test case has either been removed or merged with other test cases. I’m also not able to find it in PDI or the current instance, so it’s better to log a case with ServiceNow.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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