Workspace

SomyaSarit
Kilo Contributor

There is a custom workspace created for incident management.

And under related records there is a field for change request where duplicate change request is getting added.

How do we resolve it ?

1 REPLY 1

Ankur Bawiskar
Tera Patron

@SomyaSarit 

screenshots please

why not use OOTB SOW for Incidents?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader