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yesterday
There is a custom workspace created for incident management.
And under related records there is a field for change request where duplicate change request is getting added.
How do we resolve it ?
1 REPLY 1
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2 hours ago
screenshots please
why not use OOTB SOW for Incidents?
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader