Can all share examples of how projects to programs to portfolios are configured in ServiceNow PPM?
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11-20-2020 05:57 PM
Need advice or info shared on different examples of projects to programs to portfolio configuration? Our team wants some ideas to then determine best way we may configure our hierarchy!

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11-21-2020 10:55 AM
Hi,
To understand it in detail you have to play with it.
To have a high level understanding please check this :https://oit.gatech.edu/sites/default/files/documents/ITBM/snavppt_-_introduction_to_servicenow.pdf
https://cdn2.hubspot.net/hubfs/2652075/2019%20RegoUniversity%20Presentations/ServiceNow%20Functional/Idea-Demand-Project%20Management%E2%80%94OOTB%20Introduction.pdf
Thanks,
Ashutosh
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11-21-2020 04:45 PM
I have found this to be helpful when we were setting up.
https://www.pmi.org/learning/library/understanding-difference-programs-versus-projects-6896
Regards,
Dave
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11-24-2020 10:51 AM
There are a great series of resources on NowCreate (Now Learning) that follow industry standards such as PMI for organizational hierarchy.
Now Learning here: https://nowlearning.service-now.com/lxp
Attached is also the ITBM PPM Process Guide for Orlando and Paris that may be useful.
These process guides and other helpful information can be found here: https://nowlearning.service-now.com/nowcreate
Diane Hidrogo
Advisory Solution Consultant, ServiceNow
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11-24-2020 06:33 PM
Thank you all so much! Keep it coming if possible project to program to portfolio examples as well?