At my organization, I work in a smaller team within a larger Service Now instance. We don't have the staffing or funding to have a project manager that would be able to manage our projects and make sure everything is flowing smoothly. We want to leverage the Project Workspace from Service Now but it's a much to set up for each project. We also dual work on Incidents and these projects and can't always devote our time to just the projects so some aspect are a bit much, Realistically projects for us are just a list of tasks that we want to accomplish, independent from Incidents. We mainly are looking for the activity tracking and effort tracking so that we can have a good history of what was accomplished, when, and with that resources.
Has anyone else developed a solution to projects either using the Project Workspace, through a different tool, or through another offering in Service Now that we're missing?
