Collaborative Work Management (CWM) Empower teams and grow productivity with a unified, intuitive collaboration hub for everyday work. Unify people, planning, and artifacts of work, all in a single AI-powered platform.  Watch Demo (3:14) Get Data Sheet
CWM Overview 
One platform for enterprise automation Free your teams to plan, manage, and collaborate limitlessly on work across the organization. Automate essential processes and run them from the ServiceNow AI Platform, a single system of action for the enterprise. 
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Featured apps and capabilities for Collaborative Work Management CWM comprises key applications and capabilities that can scale with you as your needs change.  Collaborative Spaces Create digital areas for cross-functional teams to come together and get work done.   Flexible Task Management Track work with a customizable task manager that includes Kanban, Gantt, and list views.  Collaborative Docs A shared notebook for real-time collaboration. 
Do more with Collaborative Work Management Combine CWM with other products and apps to create a powerhouse technology platform. Unite on a single platform to deliver a central hub for knowledge workers to plan, manage, visualize, and collaborate on work across the organization.  Discover Solution
Put AI to work for people Empower your people with business-ready AI from ServiceNow. From the front office to the back office and all in between, our intelligent platform harnesses AI to put smart answers at your employees’ fingertips, letting you translate that intelligence into action.  Explore AI
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Benefits
Benefits Bring teams together in a unified hub with Collaborative Work Management.
Promote innovation Deliver value fast by enabling teams to customize their boards and automate workflows with no need for admin support. 
Connect work, teams, and planning Promote employee engagement by aligning work to goals. Unify work streams by incorporating references to any related work or people across the platform. 
Unite your teams Equip your teams with a platform for efficient collaboration and greater organization, with fewer tools. Combine with Strategic Portfolio Management (SPM) to align work to strategic goals, roadmaps, and projects​.  Explore SPM
Platform
Built on the ServiceNow AI Platform CWM includes AI-powered platform capabilities to help your teams be more productive. Transform your business with a single, unifying platform for the enterprise.
One platform to make work flow  ServiceNow AI Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward. 
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Visual task boards Transform task management with Kanban-like boards. Track work in a drag-and-drop interface that lets you monitor and update progress anytime.  Explore Capability
Workflow automation Build, monitor, and optimize no-code automated workflows. Improve efficiency and save resources with reusable components.  Start Automating
Workspaces Deliver experiences that engage teams and supercharge productivity in a single, configurable workspace. Solve issues fast with everything your teams need in one place. Explore Workspaces
Security lives at the center of all we do  Data security is critical to your business. The ServiceNow AI Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe.   Find Out How  Get Ebook
Plans and Packages
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What You Get Collaborative Work Management simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivaled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you.
Package options CWM is available as a standalone product or included with our Strategic Portfolio Management product. Choose from one of three CWM packages.  Collaborative Work Management (CWM) For businesses that need a central hub to plan, visualize, and collaborate on work with their teams.  SPM Standard For businesses driving initiatives with traditional methods that align to strategy and goals. Part of our Strategic Portfolio Management product.   SPM Professional For businesses seeking to manage initiatives end to end, aligning them with strategy based on Agile or hybrid methods. Part of our Strategic Portfolio Management product. 
 Key features for Collaborative Work Management Collaborative Spaces Create digital areas for cross-functional teams to come together and get work done. Flexible Task Management Track work with a customizable task manager that includes Kanban, Gantt, and list views. Collaborative Docs A shared notebook for real-time collaboration.
Get results quickly ServiceNow Impact Increase adoption, optimize platform health, and see value faster. Try our AI- and human-powered product. Support Find support wherever you are. Search our exhaustive knowledge database for solutions to common issues, best practices, and more.   Expert services Get a team of experts to support your implementation, improve your instance health, or anything in between.   Training and certification Turn knowledge into measurable outcomes when you train with us. Boost your career with a globally recognized ServiceNow certification.   Partners Add more value with the right ServiceNow partner who has expertise tailored to your business needs. Community Connect, share, learn, and collaborate with over 600,000 like-minded individuals in the ServiceNow user community.   Product documentation Learn how to use our products, find answers to your technical questions, and explore products by release.  
Talk to an expert Connect with us to put AI to work and discover how your whole team can become more productive with a single platform for collaboration. Contact Us
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