Hey Trailblazers! Thanks for attending the Knowledge Leading Practices session "Topic Trailblazers: Charting a course for end users" (PDF attached)!
Please see additional resources below to help you execute some of the leading practices.
Automation Discovery Product Overview
Automation Discovery Documentation
Virtual Agent Academy: Topic Recommendations
Topic Recommendations Documentation
Virtual Agent Academy: Dispatcher Method
Virtual Agent Academy Lessons
Finally, if you would like to share your product experiences with the ServiceNow Insights team to help improve our products, please sign up to be a Product Lab member! We'd love to continue the conversation with you!
Happy trailblazing!
